Microsoft’s Windows 11 outreach efforts aren’t going very wellArs TechnicaOverly heavy-handed moderation tends to cause more problems than it solves.

Despite acknowledging that the situation "sucks" for affected users, Carley doubled down on the inflexibility of the hardware floor in response to a later question, saying: "Group policy will not enable you to get around hardware enforcement for Windows 11. We're still going to block you from upgrading your device... to make sure your devices stay supported and secure."

Unsurprisingly, these answers didn't seem to go over well with the audience—according to Windows Central, the video's top comment read, "A lot of these answers come off as super tone deaf... it's looking like Windows 11 will be another Windows 8." Other comments—again, according to Windows Central—speculated that the seemingly unnecessary hardware requirements are a thinly veiled ploy to push new computer sales, with corresponding boosts to Windows license sales.

Unfortunately, we're left to take various blogs' word on what the Microsoft Tech Community users had to say, because Microsoft simply disabled comments on the video—deleting all existing comments—in response to the negativity. Although the comments are gone, the voting is not—with 2.7K dislikes and only 146 likes as of this afternoon.